FAQs

Which movies or shows can we watch? Can we play our own videos?

Yes, you can connect your OTT accounts or phone through Chromecast and play content of your choice. Please note that we do NOT provide any movies or shows or OTT account. We just do the setup for you using your own content and accounts. We don't support pendrives and laptops for casting or watching movies.

Illegal/Prohibited contents are not allowed. We do not take any liability for such cases.

Customers must not stream any content which is illegal/prohibited as per Indian laws. We will not be liable for any consequences that arise out of violation of this condition and we will not allow such customers to book with us again.

Refund Policy

Full refund of advance payment if slot is cancelled at least 72 hours before the slot time.

In case of any technical interruption from our end, appropriate refund will be provided.

If there is any failure in working of the projector, laptop, internet access or sound system - we will reimburse the paid amount after deducting the rent for the period of time before interruption.

You are responsible for your belongings

We will not be responsible in case of loss of personal belongings of any nature. Customers must take care of their belongings.

The booking period includes set up and check out time

Customers must vacate the theater along with all their belongings on or before the end time.

Customers must not make any changes to the configuration of technical equipment.

Customers should not make adjustments or modifications to the set up of projector, screen, laptop and sound system. If any changes is required, we will do it from our end.

Couples below 18 years of age are not allowed to book the theater

We maintain a strict age policy for couples. Please carry a valid ID for verification upon arrival.

Customers will be liable to pay in case of any damage to the theater caused by them

Any damage to the property, equipment, or furniture will be charged to the customer based on actual repair/replacement costs.

Cleaning fee up to Rs 1000 will be charged in cases where significant cleaning would be required after check out

While we expect normal use, excessive mess or spills requiring special cleaning will attract a cleaning fee.

Restricted consumption

Smoking, alcohol, and prohibited substances are strictly banned inside the premises.

Pets are strictly not allowed inside the theatre

To maintain hygiene and safety, we do not allow pets inside our theater rooms.

What about Photography and Fog entry?

Photography is allowed! Fog entry and other special effects can be arranged as part of our decoration packages.

Are the seats recliners?

Yes, our theaters are equipped with premium, comfortable seating to ensure a great viewing experience.

What about food and beverages? Is outside food allowed?

We have an in-house menu for food and drinks. Outside food is generally not allowed to maintain cleanliness and quality standards.

Are washrooms available?

Yes, clean washrooms are available at all our locations.

Are Decorations Customizable?

Absolutely! We offer various themes and can customize decorations for birthdays, anniversaries, etc.

Are Kids Chargeable?

Kids below 5 years are free. For older kids, standard rates apply. Please check with your specific branch.