Cancellation & Refund Policy

At Event Flix, we strive to provide the best possible experience for all our guests. To ensure smooth operations and availability for everyone, we have a strict cancellation and refund policy.

1. Reservation Deposits

A non-refundable deposit is required to secure your reservation at Event Flix. The remaining balance is due on the day of the event.

2. Cancellation Timelines

• Less than 24 hours: Cancellations made less than 24 hours prior to the scheduled event will result in the complete forfeiture of the deposit. No refunds or credits will be provided.
• More than 48 hours: Cancellations made more than 48 hours in advance may be eligible for a Credit for a future event. This credit is issued entirely at the discretion of the management.

3. Refund Processing

Since our standard policy relies on non-refundable deposits and future event credits, monetary refunds are generally not provided. In the rare event that management approves a monetary refund due to exceptional circumstances, the refund will be processed to the original payment method and may take 3-5 business days to reflect in your account. Convenience charges from payment gateways are strictly non-refundable.

4. How to Request a Cancellation

To request a cancellation or reschedule your event, please contact us directly at +91 93137 90109. We highly recommend contacting us as early as possible to increase the likelihood of receiving an event credit.